Need a hand with Swoop? The fastest way to reach us is by email at balint245@gmail.com. We read every message and aim to reply within two business days. To help us help you, please include your device model, your iOS version, and a short description of what you were doing when the issue happened.
Open Settings and tap Connect to authorize WHOOP. Swoop uses your WHOOP data only to show calories burned and workouts. If your calories burned or workouts are missing after connecting, use Sync now in Settings, or disconnect and reconnect to refresh access. Swoop is an independent app and is not affiliated with WHOOP.
Swoop Pro is an auto-renewing subscription billed through your Apple ID. To view, change, or cancel it, or to turn off auto-renew, open the Settings app on your device, tap your name, then Subscriptions. Refund requests are handled by Apple at reportaproblem.apple.com. To restore a purchase on a new device, use Restore Purchases in the app.
Your weight and food entries are stored on your device. To request deletion of food images stored on our backend, email us at balint245@gmail.com. For full details, see our Privacy Policy.
For anything not covered here, including bug reports and feature requests, email balint245@gmail.com.